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  • An enterprise exists to fulfil a defined mission. If there is no mission, there is no need for the enterprise.
  • An enterprises mission is fulfilled by processes that are purposefully designed around mission. If there are no processes, there is no way to fulfil the mission.
  • An enterprises process is a series of work activities that produce products and services for customers. If there are no work activities then there a no products and services.
  • An enterprises customers receive product and services through the interactions of people and technology. Without people and technology, there are no customers. 
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