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WF Associates is based in Brisbane, Queensland Australia. We have been working in the areas of Management Consulting, Business Process Engineering, Information Engineering, Business Planning and Activity Based Management for many years. Our history goes back to the early 1980's. We have now undertaken assignments throughout Asia Pacific, with our main focus being Australia, Hong Kong, New Zealand and Singapore. We like to spend most of our resources on research. Our consulting services are provided as a way of applying the knowledge and skills we acquire in the research environment to the "real" world. At the same time, we use the knowledge we've gained from our consulting experience to keep our training material current, relevant and 'educate change' for our clients. In turn, we provide input to our researches from case studies and our "real" business world experiences.
We always maintain a consistency between our consulting and training. We believe that if we can not express the concepts that bring improvements to your processes through training classes, then we don't really understand them and should not be consulting in them. Our training is designed for the "average" middle manager in a typical client. This way we ensure that we can pass on our knowledge and encourage our clients to make business improvement a self-sustaining process within their own organisation. Through our training services we 'educate change' that is lasting and provides significant benefits to your organisation's bottom-line.
When choosing a training and consulting organisation it is necessary to crystallize the objectives and the deliverables. The relationship between a client and the consultant is one that should provide business value. Our objective is to ensure that any consultancy exercise provides a useful checkpoint and circuit breaker from current activities and brings fresh ideas to the top of your agenda. Our core values are that:
- We do what we say we're going to do.
- We receive fixed fees for specific outcomes.
- We require that core competencies exist in our consultants.
- We tell the truth without regard to the consequence of future work.
Our work profiles have been developed and refined as practices that provide real value to our clients. Each assignment has terms, conditions and procedures that monitor performance against our mutual goals and objectives that 'educate change' in the cultural values of your organisation.
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Our consulting services can assist your organisation in identifying and implementing significant improvements in the processes that lead to quantum leaps in performance. We can begin with initial strategic and business planning, preparing your employees for the changes that come with a new approach to business.
We have hands-on experience with specific financial, business and management techniques such as Balanced Scorecards, Activity Based Costing, Workflow Process Modeling and the development of Business Cases through a Function Economic Analysis approach. This has been encapsulated in our SIGNPOST performance improvement framework that enables very specific outcomes to be realized for your organisation.
Since information technology is an important enabler for your organisation to achieve quantum leaps in performance, we will provide your organisation with assistance in integrating learning management technology with your organisation's overall strategic skills development directions. The online skills and performance improvement focus brings about lasting change, greater focus and empowerment of managers and staff to 'educate change' in others. |
