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Richard Egelstaff PhD (candidate), MBA (Adv), PMP, BA, Dip Music (Hons)
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Professional Strengths

  • Professional project manger with considerable experience in the audit, rescue and management of complex business, enterprise and technology projects.
  • Experience in the implementation of enterprise level IT systems and processes.
  • Demonstration of substantial success in change leadership in both a human and technological context.
  • Achievement of long term change through mentoring and training in the areas of business, project, financial and sales management.
  • Executive responsibility for leading operations in Asia Pacific including the successful growth from start-up to maturity and participation in global strategic leadership teams.
  • Author of several text books on project, program management, business and sales management.
  • Team building and transformational leadership.

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Work Experience

WF Associates

1984 to Present

Primary Role or Work Title

Management Consulting, Project Management and Workplace Training
Accomplishments
  • Researcher, Author and Chairperson for Development of:
    • Vocational Graduate Certificate and Diploma in Project Management
    • Vocational Graduate Certificate and Diploma in Sales Management
    Development and Teaching of:
    • Advanced Diploma of Business Management
    • Advanced Diploma of Project Management
    • Post Graduate Project and Sales Management
    • Diploma of Accounting
  • Research and development of the SIGNPOST business performance improvement framework.
  • Application of SIGNPOST for business reengineering, change realization, and management training to:
    • Duke Energy - Australia
    • Northern Territory Government - Australia
    • Queensland Rail - Australia
    • Citibank Asia Pacific - Singapore
    • OCBC - Singapore
    • Singapore Airlines - Singapore
    • Citibank Private Banking - Singapore
    • Hyundai - South Korea
    • Bank Bumiputra - Malaysia
    • Toshiba - Japan
    • UFreight - Hong Kong
    • Royal Hong Kong Police - Hong Kong
    • ASIC - Australia
    • Australian Navy - Australia
    • Melbourne City Council - Australia
    • AIG - Australia
    • Adelaide Bank - Australia
    • Mitsubishi - Australia

Thiess Services

November 2007 to present

Primary Role or Work Title

Project Manager

Accomplishments
  • Business Analyst, Architect, Designer & Project Manager:
    • Implementation of electronic business systems for estimation, work order management, payroll, time and attendance, and customer service management. These roles involve a number of specific skills in user needs analysis, application design, change management, project management, documentation, consultation and liaison, quality assurance including the development of testing plans, report and output design and the application of a product and project life cycle for continuous improvement.

Electrical Communications Association (ECA)

January 2008 to 2010

Primary Role or Work Title

Contract Lecturer & Course Development

Accomplishments
  • Lecturing & Assessment of:
    • Advanced Diploma and Diploma of Business Management
    • Advanced Diploma and Diploma of Project Management
    • Microsoft Project

Southbank Institute & The Queensland University of Technology

May 2003 to 2007

Primary Role or Work Title

Contract Lecturer & Course Development

Accomplishments
  • Lecturing & Assessment of:
    • Advanced Diploma of Business Management
    • Advanced Diploma of Project Management
    • Post Graduate Project Management
  • Development of:
    • Vocational Graduate Certificate and Diploma in Project Management
    • Vocational Graduate Certificate and Diploma in Sales Management
  • Short course lecturing in IT & Project Management

Lucent Technologies

1998 to 2001

Primary Role or Work Title

Regional Director Emerging Technologies & Project Director

Accomplishments
  • Managed AUD $1.2 billion P&L target
  • Achieved performance improvement and reengineering of State & National Operations, consisting of; Factory, Sales, Support and Administration operations impacting 230 staff.
  • Achieved restructuring and performance optimization of National sales operations impacting 150 staff.
  • Established implementation of National Optical Fibre Project.
  • Established implementation of National Fibre connections for Cellular Network.

Remedy Corporation

1996 to 1998

Primary Role or Work Title

Regional Director Asia Pacific
Accomplishments
  • Recruitment of 30 staff throughout Asia Pacific.
  • Managed US $5 million P&L.
  • Distributors in 5 countries.
  • Participation in global sales management team.

Sybase Inc

1990 to 1995

Primary Role or Work Title

Regional Director Asia Pacific

Accomplishments
  • Built 400 people operation throughout Asia Pacific.
  • Managed US $50 million P&L.
  • Established Distributors in 13 countries.
  • Participation in global sales management team.
  • Negotiator for 5 country distributor acquisitions.

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Academic Education

Doctor of Philosophy (In progress) CQUniversity , Australia Started 2008
  PhD Thesis:

How Solving Problems by Unlearning Affects Asset Utilisation

 2013
Project Manager Professional (PMP) Certification Project Management Institute (PMI) 2005
Masters of Business Administration (Adv) University of Queensland, Brisbane, Australia  
  Masters Thesis:

The process of Selling Issues in Queensland Health before and after the application of a Balanced Scorecard Environment

 2005
Masters of Business Administration University of Queensland, Brisbane, Australia 2004
Certificate IV Assessment & Workplace Training Moreton Institute of TAFE 2003
Diploma of Music (Honours) AMEB 1984
Bachelor of Arts Edinburgh, Scotland 1973

Professional Bodies

Project Management Institute Full Member of PMI International and QLD Chapter since 2004
Academy of Management Full Academic Member since 2003

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Technical Skills

General Management Skills

  • Full responsibility of high technology new venture start-up throughout Asia Pacific.
  • Growth to maturity.
  • Specialization in software and telecommunications.
  • Negotiations at national and multinational levels.

Project Management Skills

  • Responsibility for major telecommunications infrastructure projects.
    • Optical Fibre & Cellular
  • Responsibility for IT applications developments.
  • Operating Systems & Network Implementation
  • Database design and Implementation.
    • Operating Systems & Network Implementation
    • Database design and Implementation.
  • Project Management of Organizational Culture Change

Training Skills

  • Delivery of a wide variety of high quality course material.
  • Consistent achievement of highest standards in student and peer review.

Technical Consulting Skills:
  • Performance Improvement achieved through Strategic Business Planning, Business Process Reengineering, Change Management, Benchmarking, Balanced Scorecards, Activity-Based Costing

Computer Skills:
  • All Microsoft Office, Project and Dreamweaver.
  • Web & Course CD development in HTML & JavaScript
  • TCP/IP network design and implementation.

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Public Paper & Conference Presentations & Speaking Engagements

Date Event   Organizer
July 2010 Gap Analysis for Asset Condition Monitoring Nara , Japan COMADEM International
September 2009 Studies on the Impact of Learning and Unlearning on Asset Management Gold Coast , Australia Australian Society For Operations Research (ASOR)
June 2009 Modelling Business Process in The Utility Services Sector San Sebastian , Spain COMADEM, International
June 2008 Application of Performance Measure Frameworks for Improving Asset Utilisation Prague, Czech Republic COMADEM, International
November 2004 Executive Breakfast Seminars Brisbane , Australia Southbank Institute, Brisbane
November 2003 Australian Shared Services 2003 Conference Brisbane , Australia International Quality and Productivity Centre
March 2003 Performance Measurement for the Finance Function Kuala Lumpur, Malaysia Asia Business Forum
October 2002 Knowledge Management in the Workplace Brisbane , Australia Meta Group
May 2002 Performance Measures for State and Local Government Brisbane , Australia International Quality and Productivity Centre
March 2002 Balanced Scorecards in Action Singapore Asian Productivity Council

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Contact Information

richard@wfassociates.com.au

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